Returns & Exchanges

At Kleo Kolor, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our goal is to make the exchange or refund process as seamless as possible to ensure your shopping experience remains colorful and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your receipt; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.