Frequently Asked Questions

Everything you need to know about shopping with Kleo Kolor.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer international shipping?

Yes, Kleo Kolor ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the colors of the products accurate on the website?

We strive to display our product colors as accurately as possible. However, due to variations in monitor settings and lighting, the actual color may vary slightly from your screen.